Legal notice

Updated: 11 October 2026

Operator and contact

This website, nellycast.ro, is operated by Nelly Aleyda Castro Ibarra, trading as Nelly Castro.

Calle General Prim, 11
46005 Valencia, Spain
Tax identification: Y9824161R
VAT identification: ESY9824161R
Email: shop@nellycastro.com
Telephone: +34 696 399 635

Purchase information

The store offers greeting cards, stickers, planners, stationery and gift items. Consumer purchases are governed by the published B2C terms and applicable mandatory law. Consumer prices include applicable VAT; shipping and other charges are shown before the order is placed. This notice does not replace the sale terms or modify existing contracts.

Intellectual property

Content, illustrations, photographs, marks and designs belong to Nelly Castro or their respective rights holders. Permission is required where the law requires it. Uses permitted by law and mandatory consumer rights remain unaffected.

Privacy and complaints

Information about personal data, cookies and rights appears in the published Privacy Policy. Merely using the website or making a purchase does not constitute consent to advertising.

Enquiries and complaints may be sent to the contact details above. We acknowledge complaints, provide a reference and proof on a durable medium and respond promptly, within one month at the latest unless a shorter legal deadline applies. Official complaint forms required in the Valencian Community are available at our physical premises. Consumers may contact competent authorities and, where appropriate, alternative dispute resolution bodies. This notice does not represent membership of a particular scheme or restrict access to competent courts.